Responsible Gaming at m799
Gaming is for entertainment. At m799, we are here to help you play in a healthy way — from the 21+ age limit to self-exclusion, our full range of protection tools is ready for you.
m799's Six Commitments
Our platform applies these preventive measures so that every player stays in a safe and secure environment.
21+ Age Restriction
Only players aged 21 and above may open an account and play at m799. Strict checks are in place and under-age access is not permitted.
Deposit Limit
You can set the amount you deposit within a chosen period in advance. This helps you stay in control of your own budget.
Time-Out
When you need a break from gaming, you can temporarily close your account for a short period. You decide when access is paused.
Self-Exclusion
If you decide to stop gaming, you can request Self-Exclusion. No access will be granted until the exclusion period is over.
Play Time Limit
You can set a daily gaming time limit in advance. When the time is up, a reminder appears and you will not be prompted to keep playing.
24/7 Myanmar-Language Support
If you run into any problem related to gaming, we are ready to help in Myanmar language around the clock via Live Chat and email.
Warning Signs of a Gambling Problem
If you recognise any of the signs below in yourself, we strongly encourage you to seek help right away.
- Chasing losses by continuing to play
- Hiding or lying about your gaming
- Neglecting family responsibilities and work
- Unable to control how much time you spend playing
- Borrowing money in order to gamble
- Feeling irritable or upset when not playing
- Relationships with family breaking down
- Health issues caused by gambling
Self-managed protection tools
Every player at m799 can request these tools through Support to take control of their own gambling.
💳 Deposit Limit
You can set a maximum deposit amount per day, week, or month. To lower the limit, you must wait until the current period ends. To raise it, the change takes effect immediately.
⏱️ Session Reminder
You can set a session time limit to stay aware of how long you have been playing. When the time is up, you will receive a reminder to stop.
⏸️ Temporary Time-Out
When you need a break from gambling, you can temporarily close your account for a period of 1 to 30 days. You will not be able to log in during that period. You can request this via Live Chat.
🚫 Self-Exclusion
If you want to stop gambling for 6 months, 1 year, or longer, you can request Self-Exclusion by contacting [email protected]. Your account will not be reopened until that period has fully ended.
📊 Gambling History Review
You can check your deposit and withdrawal history to assess whether your gambling has become excessive. Your gambling history is available to review at any time.
📩 Opt Out of Promotions
If you want to play without seeing bonus or promotion offers, you can contact support to have them turned off.
Healthy gambling habits
Gambling should be just one part of your daily entertainment. Keep the following tips in mind.
- Set a budget in advance — Decide how much you are willing to spend before you play, and stick to that amount. Stop when the budget runs out.
- Set a time limit — Use a timer and keep each session to 1 or 2 hours.
- Don't chase losses — Continuing to play with the goal of winning back money you have lost is where problems begin.
- Don't play when you are stressed — Gambling decisions made when you are angry, under pressure, or tired are rarely good ones.
- Don't treat gambling as your only entertainment — Spend time with friends, do sport, and enjoy other hobbies too.
- Put your health and family first — Gambling should not affect the important decisions in your life.
How to get help
Problem gambling is a recognised condition — there is no shame in it, and help is available right away.
Contact m799 Support
If you feel you are losing control of your gambling, or you want to request Self-Exclusion, you can contact our Support team in Burmese at any time.
Our team is on duty 24 hours a day, 7 days a week, and can immediately help you set gambling limits, request a Time-Out, or process a Self-Exclusion.
🔒 Personal Data Privacy
When you request help, your personal information is kept confidential and will not be shared with any third party. It is protected with SSL encryption.
Start your journey to
gambling the healthy way
Players at m799 — we believe enjoyment comes from playing responsibly. Use the options below to take control of your gambling.
m799 Login — Set Your Limits View FAQWhat you should know about responsible gambling
These questions and answers explain everything related to responsible gambling.