Official Policy Document

m799's Privacy Protection Policy

This policy document explains how personal information you provide on the m799 platform is collected, used, and protected.

Last updated: 29 October 2026
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Types of Personal Information Collected

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How we use the information we collect

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Situations where we share information

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Cookies and tracking technology policy

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Personal information security measures

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Your Personal Data Rights

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Minimum Age 21+ Policy

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Personal Data Retention Period

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Game Providers and Third-Party Services

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How This Policy Is Updated

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Contact m799's Personal Data Officer

Privacy Protection Quick Answers

m799 never collects or stores your bank card PIN, KBZPay secret code, or any payment app login credentials. All payment transactions are processed directly by the respective payment providers (KBZPay, Wave Money, AYA Pay, CB Pay), and m799 only receives confirmation that a payment has been made.

No. m799 does not sell, rent, or share your personal information with any third-party advertising, marketing, or data-broker companies. It is used only for the limited purposes set out in this policy.

Yes. Information that does not conflict with legal obligations can be deleted. Send your request to [email protected] from the email address registered to your account so we can verify your identity before processing the request.

When you open the m799 website, check the URL bar in your browser. The address will start with "https://" and you will also see a padlock icon (🔒) next to it. These are the signs that SSL protection is active.

If m799 becomes aware of a data breach that may have caused harm, we will notify the affected players as quickly as possible, clearly explaining that a breach occurred, which data was affected, and what steps you should take. We will also take immediate protective action.

Only specifically designated staff responsible for customer service, security, and legal handling are authorised to access personal information and gaming records. If you want to view your own gaming records, log in to your account and check the history page.